Whitelist Instructions

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Follow whitelist instructions to ensure that you will receive our emails with no problemo.

Whitelist (AKA) We ask that you add us to your trusted list of senders, contacts or address book.

Look out for my emails; they'll be sent from "Kei" or "ShoptheKei". If you do not see my emails in your Inbox, my email may have mistakenly been sent to your spam folder. Follow these easy steps to whitelist and make sure that doesn't happen in the future:

1. Please open your spam folder and if you find an email from ShoptheKei, open it and mark it as “Not spam"
2. NEXT: Click on the providers or software you use to see how to make sure you get the mail from support@shopthekei.com you have asked for

Still not receiving emails to your inbox? If ShoptheKei is still being filtered, try adding support@shopthekei.com to your Address Book or Contact list. If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist support@shopthekei.com

Whitelist Instructions